Re:Pigment.Me Policy
Discover our store

Re:Pigemnt.Me Policy


The non-refundable booking fee is to ensure that you are serious about coming to your scheduled appointment. We want to make sure no one’s time is wasted.

A 50%, non-refundable booking fee is applied to the cost of your procedure, and is due at booking. The remaining 50% of your balance is due immediately after the initial service is complete.

No refunds will be given for any services that have been scheduled. If you change your mind or can no longer attend the scheduled appointment for whatever reason, THE BOOKING FEE WILL NOT BE REFUNDED.


We understand that last-minute emergencies sometimes pop up. However, if you are unable to make your scheduled appointment, please contact us as soon as possible to reschedule.

We require a 48 hours of advance notice for all appointments, including consultations,  complimentary and annual touch-ups. No exceptions.

No refunds will be given on the booking fee due to late cancellations (less than 48 hours before your appointment) or no-shows.


If you would like to reschedule your appointment, you can do so by sending us an email at any time up to 48 hours before your scheduled appointment or do it yourself by signing in to our booking system.

Appointments occurring in less then 48 hours may be rescheduled by paying a new 50% non-refundable booking fee.


Out of respect and consideration for your cosmetic tattoo artist and other clients, please do your best to arrive on time.

If you are more than 15 minutes late (if you feel you will be late, please let us know in advance so that plans can be made), we reserve the right to cancel your appointment and no refund will be given for your booking fee in this situation.

We are aware that life happens and are sympathetic, but we often have another client after the initial one and it would be unfair for them to have to wait for their appointment. If any of these situations do occur and you still wish to have the procedure, a new 50% non-refundable booking fee and scheduled appointment will need to be made.


We DO NOT schedule appointments over the phone, also NO WALK-INS PLEASE.

If you have any questions, please email us at and we would be happy to answer them for you.

Our online calendar opens up on the 1st of each month for the following month at 8 am.

For example, the December calendar will be open online on November 1st at 8 am.Your picture must be approved by us prior in order for you to book an appointment online.


Due to language barriers, clients must speak & read English in order to schedule an appointment.

We speak Englimust be able to read & fill out the paperwork in English.


If you have had your eyebrows/eyes/lips previously tattooed/microbladed in the past elsewhere and are interested in a cover-up/re-work, you MUST email us some clear photos to prior to booking your appointment. We don’t work over the eyebrows/eyes/lips previously done elsewhere unless the pigment is 100% faded or removed first without any scar tissue left behind.

We cannot guarantee results for cases such as these and we must approve that your eyebrows/eyes/lips are workable. In most cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be highly recommended before we begin the cover-up/re-work. Previously tattooed areas and cover-ups will never heal the same as work on clients with untouched skin.


Pricing is subject to change at any time without notice. We accept all major credit cards, debit cards, cash, Venmo, Apple Pay & PayPal/PayPal Credit.

Cash payments are preferred.

We do not accept checks or money orders.


A complimentary touch-up appointment can be scheduled no sooner than 6-12 weeks following the first session, although later is better. We must give your skin ample time to fully heal and regenerate before tattooing it again.

This touch-up appointment is highly suggested for the best-healed results.

Must be done no later than 6 months after the first session.

If you can not perform the complimentary touch-up due to your own scheduling conflicts, medical reasons, pregnancy, or do not show up for your scheduled appointment for whatever reason, a touch-up fee of $100 will be charged for touch-ups as well as if you schedule it after 6 months depending on next appointment availability.

No additional touch-up appointments will be performed earlier than 12 months after the last service to avoid skin trauma.

Refreshers/Color Boost Session (the annual touch-ups) are generally required every 1-3 years to keep the color looking fresh.

If any other technician applies any cosmetic tattoo over an area originally done by us, we will no longer perform any other future procedures on you. No exceptions.


If you are traveling/flying to us from another state or country, we recommend purchasing travel insurance. We will not be responsible for any expenses should an unforeseen circumstance arise (weather, illness or the like).


Children and Pets are NOT allowed at Re:Pigment.Me Beauty Studio & Academy, even though we love both dearly.

Gratuities are not necessary but always appreciated. The best gratuities for us are your referrals & honest 5* Google


When you leave the appointment, your cosmetic tattoo will be in touch and we will do our best to help you heal properly. Your lifestyle choices, age, genetics, and skin type will contribute to the retention of your pigment. If you use sun-beds, sunbathe, don’t use sun protection, smoke, use anti-aging creams or acidic cleansers over the tattooed areas, sweat daily your cosmetic tattoo WILL fade faster and you’ll need to come earlier for your refresh touch ups.

Cosmetic tattoos are an art, not a science. Your results will vary and using makeup may still be needed, especially when wearing heavy coverage makeup.

This is not necessarily a no maintenance treatment, but a low maintenance treatment. No two sides of the face are the same or perfectly symmetrical and whilst trying to obtain perfect symmetry is our goal, nothing is guaranteed or 100% perfect.

Healed results will vary with each individual client. We have no control over what occurs during the healing process.

Absolutely NO guarantees will be made and no additional touch-ups will be performed earlier than 12 months after the last service to avoid skin trauma.


We reserve the right to refuse service or training to anyone at our discretion.

If you are knowingly under the influence of drugs, alcohol, or any mood-altering drugs/medications when you arrive at your scheduled appointment YOU APPOINTMENT WILL BE CANCELED AND NEED TO BE RESCHEDULED. You will also forfeit your non-refundable booking fee and will be required to secure a new appointment with a new non-refundable booking fee. NO EXCEPTIONS